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Privacy Policy

Effective Date: September 7, 2016
Last Updated:  September 8, 2016

Thank you for visiting www.acquaaroma.com (this “Web site”). Acqua Aroma US, LLC (“Acqua Aroma” or “we”) respects your privacy and is committed to protecting your personal information. As an important part of respecting your privacy, we believe that you have the right to know what information is collected by this Web site, how such information may be used, and what security measures are taken to protect your information. By accessing, using, and/or submitting information through this Web site, you agree to the terms of this Privacy Policy and you expressly consent to the collection, use and disclosure of your information in accordance with this Privacy Policy. This Privacy Policy does not cover any Web site other than this Web site. Acqua Aroma reserves the right to change, modify, add to or remove portions of this policy at any time. Please check this page periodically for any changes. Privacy Policy changes will apply to the Personal Information collected from the date of posting of the revised Privacy Policy to Acqua Aroma’s Web site. We will always apply the version of the Privacy Policy under which your information was collected, unless we obtain your prior consent.

Information Collected
Acqua Aroma collects Personal Information from our visitors on a voluntary basis. When you visit our Web site, place an order, sign up for emails, create an account, participate in surveys, use coupons, request a catalog, otherwise interact with our Web site, and/or contact us via e-mail we collect and store any information that you have voluntarily provided, including, but not limited to: your name, billing address, shipping address, email address, phone number, mobile device number, birth date, credit card account data and other purchasing information. You may also provide us with photographs or other video/media content which may contain Personal Information. While you can choose to not provide certain information, you may not be able to take full advantage of our service, unless specifically stated, we do not require this information to obtain access to our site. Please keep in mind that if you directly disclose Personal Information or personally sensitive data through Acqua Aroma’s public message boards, this information may be collected and used by others. We also use Google Properties including, but not limited, to Google Analytics, Google Webmaster Tools, and Google AdWords to better improve your experience. If you create an account that includes a personal password, please make sure to safeguard your password and other personal information you may be liable for unauthorized use of our Web site, as well as have your private information used by others.

Non-personal Information
Acqua Aroma collects a variety of non-personal information (“Anonymous Information”) from visitors to our Web site. Anonymous Information may include: the operating system on your computer, the type of web browser you are using, your IP address, and the links you followed to enter and leave the site. Anonymous Information is not personally identifiable and is collected automatically via the use of cookies (small computer files saved on your hard drive) and other standard web technology by us or a third party advertiser. Cookies allow us to tailor the Web site to better match your interests and preferences. With most internet browsers or other software, you can erase cookies from your computer hard drive, block all cookies or receive a warning before a cookie is stored. Please refer to your browser instructions to learn more about these functions. If you reject cookies, functionality of the Web site may be limited and you may not be able to take advantage of many of our Web site’s features. We may use third party advertising companies to place ads on the Web site and to place our ads on other Web sites. These companies may use Anonymous Information about your visits to this and other Web sites to provide advertisements on the Web site and other sites about goods and services that may be of interest to you. Acqua Aroma’s web servers collect the domain names of visitors to our Web site, however, they do not recognize individual email addresses. Aggregate information showing the IP addresses and/or domain names of visitors, the number of visits, average time spent on the Web site, pages viewed, etc. is collected and used only for internal review to measure the overall use of our Web site and provide direction for its continuous improvement. This information is not sold to or shared with other organizations for commercial purposes.

Use of information
We use the information that you provide, among other uses, fulfilling orders, processing your transactions, responding to requests, customizing products, improving our Web site and services, communicating with you, and otherwise enhancing your usage of the Web site. We may use such information to send you promotional materials, or to send you administrative emails. We use collected information to help us diagnose problems with our server or other technical issues relating to the performance of the Web site. We may also use this information to improve our products and services and for internal business purposes, such as generating statistics and developing marketing plans. Acqua Aroma does not sell, rent, lease, share or disclose your information to anyone except as described in this privacy policy. In order to maintain and operate this Web site and various features, certain trusted third party vendors may be permitted to access your information. These third parties can include a Web site host, credit card processing companies, data analyzers, and order fulfillment centers. We may also contact you via surveys to conduct research about your opinion of current products or potential new products that may be offered. If you provide feedback, suggestions, or recommendations, we may at our discretion, choose to use that information to improve our Web site and business. Acqua aroma may keep track of the Web sites and pages our users visit within Acqua Aroma, in order to determine what Acqua Aroma products are the most popular. This data is used to deliver customized content and advertising within Acqua aroma to customers whose behavior indicates that they are interested in a particular subject area. We will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Acqua Aroma or the site; (b) protect and defend the rights of property of Acqua Aroma; and, (c) act under exigent circumstances to protect the personal safety of users of Acqua Aroma, or the public. Comments that you post on public forums, such as social media sites, blogs or message boards, will contain the identifying information that you provided to said Web sites along with the time you posted your comments. Acqua Aroma is not responsible for the content that you or other individuals post on Web sites not monitored or controlled by Acqua Aroma. If you choose to purchase a gift for another individual or choose to refer someone else to our Web site or business, we may ask for that individual’s name, shipping address, phone number, and email address. Acqua Aroma will store this information for the purposes listed above and to contact the individual regarding any referral that you made. The other individual can contact Acqua Aroma at any time to request removal of their information from the Acqua Aroma database.

Health information
The Acqua Aroma Web site is not intended to or designed to solicit personal health information. We do not collect personal health information.

Retention of information
Acqua Aroma retains Personal and Anonymous Information for as long as the information is relevant to our business purposes or in the case of Personal Information, until you request the removal of such information by contacting us as set forth in this Privacy Policy.

Security
In order to help protect and keep confidential any information that we receive from you, Acqua Aroma follows reasonable technical and management precautions to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. All transactions are processed through a gateway provider and are not stored or processed on our servers. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. Although we work to ensure your personal information is kept secure, please keep in mind that no computer system is one hundred percent secure.

Privacy of Children
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of Web sites and online services must do to protect children’s privacy and safety online. Acqua Aroma encourages parents and guardians to be aware of and participate in their children’s online activities. We strictly adhere to the Children’s Online Privacy Protection Act and will not knowingly collect, use or disclose Personal Information from any child under the age of 13 in any manner that violates this law. IF YOU ARE UNDER THE AGE OF 18, PLEASE READ THIS PRIVACY POLICY WITH A PARENT OR LEGAL GUARDIAN. IF YOU ARE UNDER THE AGE OF 13, YOU SHOULD GET YOUR PARENT’S OR LEGAL GUARDIAN’S PERMISSION BEFORE GIVING OUT ANY PERSONAL INFORMATION. Only visitors who are 18 years or older may purchase products from our Web site.

Third Party Links
Acqua Aroma’s Web site may contain links to other sites, and we make every effort to only link to sites that share our high standards and respect for privacy. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit. Acqua Aroma has no control over, and is not responsible for the collection or use of your Personal or Anonymous Information at any third party sites. Therefore, Acqua Aroma disclaims any liability for any third party’s use of your Personal or Anonymous Information obtained through using the third party Web site.

How can you access, correct, remove, modify information you have provided to us?
Visitors may modify Personal Information stored by Acqua Aroma by accessing their account. Stored Personal Information does not expire and is retained until you request that it be deleted from our database. If you would like to remove your name and Personal Information from our records, please write to us at or contact:

Acqua Aroma Customer Service
3648 Silver Star Road
Orlando, Florida 32808
or CustomerService@acquaaroma.com or +1 (844) 636-7504.

Please include your full name, email address and phone number in case we have questions.

Opt-Out
You can opt-out of use of this Web site or unsubscribe from receiving emails or text messages from us by following the instructions on any emails or text messages that you receive from us; contacting CustomerService@acquaaroma.com; or by calling us at +1 (844) 636-7504. Please be sure that your e-mail includes your name, address and phone number in case we have questions.

Contacting Us
If you have questions about the Web site, the collection of information that occurs on the Web site, or this Privacy Policy, please contact Acqua Aroma at:

Acqua Aroma US, LLC
3648 Silver Star Road
Orlando, Florida 32808
+1 (844) 636-7504
CustomerService@acquaaroma.com

Please feel free to visit our Terms and Conditions page for further information about policies.

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